Effective Date: August 24, 2026

Welcome to Ms. Digital on Demand! Before we begin creating scroll-stopping content magic together, here are a few terms that outline how we work, collaborate, and protect each other’s time, creativity, and energy.

1. Scope of Work

All services, including but not limited to social media content creation, event coverage, strategy, and audits, will be outlined in a custom proposal or contract before the start of any project. No surprises, no guesswork, just aligned expectations from the start.

2. Payment Terms

A non-refundable deposit (typically 50-100%) is required to secure your booking. Final balances are due on or before the agreed-upon date. Late payments may result in project delays and a late fee.

Preferred payment methods will be listed in your invoice (HoneyBook, Zelle, etc.).

3. Revisions & Edits

Each project comes with a set number of revisions, outlined in your proposal. Additional edits or scope changes may incur additional fees, which will be discussed and agreed upon before moving forward.

4. Rescheduling, Cancellations & No-Shows

Life happens; we get it! For content capture or events, a minimum of 72 hours’ notice is required for rescheduling. Deposits are non-refundable but may be transferable to a new date within 60 days, based on availability.

No-shows or last-minute cancellations (less than 24 hours) may forfeit the deposit.

5. Content Ownership & Usage

All raw footage, images, and deliverables remain the intellectual property of Ms. Digital on Demand unless otherwise stated. Clients receive licensed usage rights for personal or promotional use only.

You may not sell or alter the content without written permission. Ms. Digital on Demand reserves the right to share and showcase completed work across her portfolio, social platforms, and marketing.

6. Client Responsibilities

We’re a team here! Clients are expected to:

• Communicate promptly and respectfully.

• Provide accurate information and assets (like logos, brand guidelines, event timelines).

• Approve drafts and revisions in a timely manner to stay on schedule.
  

7. Turnaround Time

Delivery timelines will be discussed before project kickoff and outlined in your contract. Expedited delivery may be available at an additional rate. Delays due to incomplete information or missing assets will affect turnaround time.

8. Confidentiality

Any sensitive business or event-related information shared will remain confidential. We’re here to amplify your story, not spill your secrets.

9. Refund Policy

Due to the creative and time-based nature of services, all payments are non-refundable once the work has begun. If a project must be canceled due to illness, weather, or force majeure, we’ll do our best to reschedule or offer alternative solutions.

10. Let’s Keep It Cute (Code of Conduct)

Ms. Digital on Demand reserves the right to decline projects that involve inappropriate, offensive, or discriminatory content. Respect and good vibes are non-negotiable.

11. Let’s Stay In Touch

By engaging with our services, you may receive occasional emails with tips, content highlights, or booking reminders. You can opt out at any time, but we promise to keep it relevant and helpful.

12. Questions?

We love clarity! If anything feels unclear, reach out before signing. You can contact us at:

Email: Hello@msdigitalondemand.com
Business: Ms. Digital on Demand
Location: St. Louis, MO